FAQ

ORDERS

I placed my order, how can I track it?

Answer: you will receive an automated email from our system with your tracking numbers once your item ships. This information is also available in the orders section of the My Account page.

When will my order arrive?

Answer: Orders typically ship out 5-7 days from the time that production started. Delivery times vary depending on your order, product availability, shipping location and shipping method. See the shipping times section below for more detailed information. As soon as your order ships, you will receive an email with the tracking numbers. Rest assured, we try to get your order out to you as soon as possible.

Shipping Times

Shipping times can vary depending on a number of factors, Holiday seasons, inclement weather and a variety of other issues. It is strongly recommended that holiday orders be placed BEFORE November 29th for the best chances of delivery before Christmas. SarcasticT makes no guarantee of delivery before Christmas.

USPS Standard Shipping times to the domestic US are typically 2-10 business days.
USPS Express Shipping times to the US are typically 2-5 days.

I ordered the wrong size! What do I do?

Don’t panic! Wrong sizes happen and we are here to help. Start by reviewing the Refund and Returns page for further instructions.

I received my order but all of the items were not there!

This is common and your order may have been broken into two or more deliveries. When ordering multiple types and or colors of items, sometimes it is necessary for us to send your order to different print providers. For example, if you order a shirt and a coffee mug, these may come as two separate deliveries. You should receive tracking numbers for each of your items in the event that an order is separated into two or more shipments. If you don’t, we can always check for you. Contact us.

GIFT CARDS

I received a Gift Card – How can I check the balance?

Answer: You can check the balance of your gift card as well as see a detailed list of the activity on your card by clicking on the Gift Card Balance link on the My Account page.

How long is my gift card good for?

Answer: All Gift Cards expire after 5 years from the purchase date unless otherwise noted on the gift card.

Gift cards are redeemable by the bearer for merchandise only at SarcasticT.com. Cards may not be returned or redeemed for cash. Please treat this card like cash; it is not replaceable if lost, stolen or if used without authorization. If cards are not used in full prior to the expiration date, all remaining funds will be forfeited. Cards will expire after five years from the purchase date. 

Please note: All gift cards are presented in a virtual format and a gift card number will be issued to your recipient via email.  No physical product will be mailed to you.